Job Description

Site Reliability Engineer

We're looking for a Site Reliability Engineer to join our Production Sandbox Reliability team – the first line of defense ensuring enterprise customer sandboxes remain stable, up-to-date, and well-monitored. You'll work in a globally distributed team and act as the operational guardian for these environments. This role is ideal for someone who thrives in high-ownership environments, enjoys hands-on infrastructure work, and wants to grow their SRE skills while partnering closely with engineering and customer-facing teams.

Key Responsibilities

• Maintain reliability: Monitor the health of enterprise customer sandbox environments and ensure high availability, uptime, and stability across all services
• Stay up-to-date: Regularly roll out updates to microservices inside each sandbox to ensure alignment with the latest versions
• Alert response & escalation: Triage infrastructure and application alerts, perform initial investigation and escalate incidents to the appropriate engineering teams with clear context
• Improve observability: Enhance metrics, logs and tracing coverage using Datadog and the Grafana stack (Mimir, Loki, Tempo), identifying gaps and driving better alerting practices
• Support incident workflows: Collaborate in post-incident reviews and ensure root cause analysis is followed up with actionable items and improvements by relevant teams
• Communicate proactively: Act as the bridge between internal engineering teams and customer-facing teams, providing timely updates during incidents, maintenance and version upgrades
• Participate in on-call rotation: Provide continuous coverage across APAC, EMEA and LATAM time zones as part of a rotating on-call schedule (follow the sun)

What We're Looking For

• 4+ years of experience in SRE, DevOps or Infrastructure Engineering roles
• Experience with Node.js or Go
• Familiarity with AWS cloud services (EKS, S3, RDS)
• Hand-on experience with Kubernetes, including Helm and ArgoCD
• Experience with observability stacks: Datadog, Grafana, Mimir, Loki, Tempo, Zabbix
• Strong verbal and written communication skills – able to interface effectively with both technical and non-technical stakeholders
• Self-starter mindset with an eye for operational excellence and continuous improvement

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

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