Essential Duties and Responsibilities
Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio.
Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas.
Replaces and provides all linens as necessary in accordance with standards including making beds.
Replaces or provides required supplies in guestrooms and public areas.
Maintains an organized cart and stocks cart with linens and supplies in accordance with standards.
Provides exceptional guest service and responds promptly to guests' inquiries and concerns.
Reports room status and maintenance problems promptly.
Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains.
Handles chemicals and cleaning supplies with care and in accordance with standards.
Operates commercial laundry and cleaning equipment.
Performs all tasks and functions related to laundry and linen care.
Maintains appropriately stocked linen and storage rooms.
Performs additional responsibilities as assigned by leadership.
Requirements
Qualifications
Strong interpersonal and communication skills.
Strong organizational skills and attention to detail.
Ability to handle stressful situations with poise and professionalism.
Conduct work-related functions in a professional manner.
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